Persuasion isn't a character trait that only some people are born with, or a gift that only charismatic salespeople or politicians possess. It's a simple skill that anyone can develop and master. Getting bosses, colleagues and customers to accept your ideas is vital to your long-term success. With some basic skills, and practice, you can learn to influence others and reach agreements more quickly and easily.

If your co-workers could be arrested for inconsiderate behavior, would they get a life sentence? In this brief video, your managers and employees will learn how to "arrest" bad workplace behavior.

No matter what your role in the organization, communicating effectively is vital to getting things done and working productively with people. Disagreements, missed deadlines, costly mistakes, and many other types of difficult situations arise in a business because of ineffective communication.

Writing might be the least favorite part of your job. But good writing skills make you more valuable to your organization, confident about your job skills and more likely to advance in your career. And as the volume and speed of business communication increases, your messages must be written more concisely and clearly than ever to cut through the clutter.

Remember the best boss you ever had? It's a good bet that he or she was an excellent communicator. Communicating clearly and effectively is probably the most important - and perhaps most difficult - responsibility of any manager.

Disagreements, missed deadlines, costly mistakes, and many other types of difficult situations arise in a business because of ineffective communication. Use this informative training video to insure everyone in your organization is an effective communicator.